REFUND POLICY


Definitions and key terms

To help explain things as clearly as possible in this Return Policy, every time any of these terms are referenced, are strictly defined as:

  -Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to MyValet, that is responsible for your information under this Return & Refund Policy.
  -Customer: refers to the company, organization or person that signs up to use the MyValet Service to manage the relationships with your consumers or service users.
  -Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit MyValet and use the services.
  -Service: refers to the service provided by MyValet as described in the relative terms (if available) and on this platform.
  -Website: MyValet’s site, which can be accessed via this URL: https://www.myval.et
  -You: a person or entity that is registered with MyValet to use the Services.


Refund Policy

Thanks for using MyValet's services. We appreciate the fact that you like to be a customer. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our services.

As with any shopping experience, there are terms and conditions that apply to transactions at MyValet. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at MyValet, you agree to the terms set forth below along with this Policy.

If there’s something wrong with the service you received, or if you are not happy with it, you have 2 weeks to issue a refund.

Please send us an email at info@myval.et or use this page and provide us with the ticket number and feel free to add whatever details might help us to understand your case better. We will be back to you within 24 hours.

Refunds

We at MyValet love to deliver the best service to our customers. Every single service that you choose is thoroughly inspected and checked  with utmost care. We do this to ensure that you fall in love with our services.

Sadly, there are times when we may face some issues. In such cases, we encourage you to report the issue and ask for refund. Once our team confirms your request, you will be refunded.

We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. Your refund may take a couple of days to process but you will be notified when you receive your money.


Your Consent

By using our app, registering an account, or making a purchase, you hereby consent to our Refund Policy and agree to its terms.


Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Refund Policy. If you do not want to agree to this or any updated Refund Policy, you can delete your account.
 

Boškovićeva ulica 2, 10000 Zagreb - Croatia

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