Frequently Asked Questions

What is MyValet?

MyValet is a digital solution to enable Valet parking operations in real-time at no upfront cost.

Why should I join MyValet?

MyValet offers you several major benefits: full digitalization in no time, total control of the user base, access to marketing and promotion campaigns, dedicated admin portal, global access, total security, statistical, operational and financial reports. And more, such as new ways to increase your revenue, reduce your costs, optimize resources allocation and so on.

How can I join?

Get in touch with us, the process is amazingly simple and straightforward. Connect today and be ready in 24 hours. Click here to go to the Contact form or send an email to

Can you describe the application and onboarding process?

After an introductory videocall or email exchange, you will receive a contract to sign. Once the contract will be signed, you will receive the credentials to access your own MyValet Portal and you will be in total control.

What should I do once I have access to the MyValet portal

Complete the initial setup, create credentials for your Valet assistants, distribute the attendant’s mobile app, use our video tutorials to your personnel and start using MyValet.

How much will it cost me?

Nothing upfront, you will start using MyValet at no cost. All we ask is a fair and small fee per each transaction (payment) done from our mobile app. All new releases, new features, all support is included. We will never ask you to pay extra. There are no hidden costs, what is specified in the contract is what you pay.

Who pays the commissions for digital payments?

MyValet pays.

What if I have a problem?

Our 24/7 support is always there to help you in real time.

Is MyValet safe?

MyValet is 100% safe. The technology runs in the Microsoft Azure Cloud, and the software has been tested and approved by a major European cyber security company.

Do you comply with privacy regulations?

We comply with all the regulations concerning the countries where we operate. Click here to read our Privacy Policy.

Can you share your Terms and Conditions?

Our Terms and Conditions are public on our website. Click here.

Where can I find the attendants mobile app?

The are available for download on Google Play and on App Store.